Could Toys R’Us have saved itself?

If you are like me and attend events where people talk about disruption, transformation and customer experience, then you’re most likely familiar with the brands that speakers love to mention when they talk about disruption: Kodak, who designed the first digital camera yet bet the bank on film. Yeah… Blockbuster, who never left the brick […]

The nuances of change

Bill Gates has a fantastic blog/site over at If you don’t already read it, I recommend you do. I’ve been looking at the relationship between personal/emotional challenge and the connection with innovation. This recent article at Gates Notes appeared for me at a key time: Memorizing these three statistics will help you understand the […]

Regulate. It’s a G-Man era.

Warren G represent. If you’ve read some of my past posts, you know I have a keen interest in the way that the tech industry is maturing into something that, in my opinion, will be reined in by the regulatory bodies. We’re seeing this happen in many areas already – the explosion in privacy and […]

So over Uber. It’s much bigger now.

I am not sure whether there’s anything more that can be added to the Uber discussion. So I’m not going to. The conversation has already shifted away from trashy executive behaviour and individual maturity into a bigger, much more interesting space. This leads out of the antitrust ruling against Google to the tune of €2.4 […]